Frequently Asked Questions – Bayfield Mall Storage
1. What types of storage units do you offer?
Bayfield Mall Storage offers a wide selection of temperature-controlled and climate-controlled storage units designed to protect your belongings from humidity, moisture, and extreme temperatures. We also provide ground-floor units, interior storage, and units with power availability to fit a variety of personal and business needs.
2. What are your office and access hours?
Our office hours are from 9:00 AM to 6:00 PM, making it easy to get assistance when you need it. Customers can access their units from 6:00 AM to 10:00 PM, seven days a week, giving you flexibility and convenience throughout the day.
3. How secure is the facility?
Your safety and peace of mind are important to us. Bayfield Mall Storage features modern security cameras, clean and well-maintained surroundings, and secure unit doors to ensure your belongings stay protected at all times.
4. Do you offer climate-controlled storage?
Yes! We specialize in climate-controlled and temperature-controlled storage, ideal for furniture, electronics, documents, seasonal items, and any belongings sensitive to temperature changes. Our climate control system keeps your items safe year-round—especially during Ontario’s seasonal shifts.
5. Are there moving supplies available on-site?
Absolutely. We offer a range of boxes, packing materials, and moving supplies right at the facility. Whether you need boxes, tape, or protective coverings, we’ve got everything to help make your move easier.
6. How do I pay my storage bill?
For your convenience, we offer online bill pay, allowing you to manage your account anytime, anywhere. Simply log in to make payments quickly and securely.
7. Do you offer promotions or discounts?
Yes, we regularly provide reasonable pricing and ongoing promotions to ensure you get great value on your storage unit. Contact us or check our website for current specials and availability.
8. Can I reserve a unit online or by phone?
Absolutely! You can easily reserve a unit online or call us directly at 416-881-4151. Our friendly team is always happy to help you choose the right unit size and type.
9. Who typically uses your storage facility?
We proudly serve families, students, and businesses throughout Barrie—including nearby neighborhoods like East Bayfield, Cundles East, Wellington, Alliance, Grove East, and more. We’re also a popular choice for students attending Oxford College and residents who frequent nearby shopping centers and Highway 400.
10. What amenities does Bayfield Mall Storage provide?
Our facility includes a variety of helpful features such as dollies and handcarts, ground-floor access, a conference room, a call center/remote office, and secure interior units. We’re committed to providing a simple, stress-free storage experience with all the tools you need.

